2021/28 | LEM Working Paper Series | ||||||||||||||||
Autonomy and control in mass remote working during the Covid-19 pandemic. Evidence from a cross-professional and cross-national analysis |
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Marta Fana, Francesco Sabato Massimo and Angelo Moro |
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Keywords | |||||||||||||||||
Telework; Covid-19; Work organisation; Labour Process; Autonomy; Control.
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JEL Classifications | |||||||||||||||||
L23, M54, 033, J81
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Abstract | |||||||||||||||||
The global pandemic induced by the spread of the Covid-19 acted as an exogenous shock which
forced organisations to adopt telework as a daily and common form of work along a relevant
fraction of the occupational structure. Indeed, most of the growing contributions on telework
focused on the estimation of employment which can work remotely, while less or any attention
has been paid to the impact of the “new” work arrangement on the labour process. Our paper aims
at filling this gap. Drawing from a real-time cross-professional, cross-organisational and cross-national
qualitative survey, our research investigates two main and interrelated aspects. First, we
show how organisations reacted to this shock in terms of autonomy and forms of control including
standardisation and teamwork dimensions across different occupations and economic sectors.
Second, we describe how and to which extent workers respond: adapting, resisting or appropriating
the new organisation of work. More specifically, we study the effect on the above-mentioned
dimensions across different occupations to highlight heterogeneity along the vertical division of
labour.
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